Plasmatreat After-Sales Service: Get the Help You Need

Highly-developed production lines for just-in-time manufacturing are currently the standard in many industries. That means maintenance times and production outages must be reduced to an absolute minimum.

Plasmatreat systems are designed for continuous production use. Our customers’ experience reveals an availability of  >99%.

Our integrated diagnostic systems make possible preventive replacement of wear parts before the system fails.

Plasmatreat Service Hotline

You have a technical problem? A system fails at just the worst time? With our international service center, we can advise you immediately regarding problems that occur using remote diagnosis.

You can contact our global service team on working days (excluding national holidays) during working hours under the following numbers:


Service Center America:

Phone +1 855 484-7828 Ext. 2
08:00 am - 05:00 pm local time,
03:00 pm - 01:00 am CET

Service Center Germany, Steinhagen:

Phone +49 5204 9960 1400
08:00 am - 05:00 pm German time,
07:00 am - 04:00 pm CET during the summer

Service Center China, Shanghai:

Phone +86 21 61940100
08:00 am - 05:00 pm China standard time
00:00 am - 09:00 am CET

Plasmatreat On-Site Maintenance

To ensure the greatest possible production availability for our customers, we offer you the following, in conjunction with our service agreement:

  • Preventive maintenance
  • Fastest possible on-site technician support
  • Replacement parts supply

Put Openair-Plasma® to the test

You want to optimize your manufacturing process? You would like to replace conventional pretreatment methods with environmentally-friendly, inline solutions? You have an adhesion problem in bonding, printing, painting, or coating, or you want to join new or difficult materials to each other? Or do you want to furnish a product with new functional surface properties?

Openair-Plasma® pretreatment may be the ideal solution for you. As simply as possible, we would like to offer you different options to give you an idea of the performance capabilities of atmospheric pressure plasma technology:

Our service for you: Test the Openair Plasma® treatment

Send us your material sample

Tell us your exact requirements for your manufacturing process and send us the materials that you would like to treat with plasma treatment. We will evaluate the exact process parameters and the potential benefits of plasma treatment for your manufacturing process in our Plasmatreat R&D laboratories.

Plasma treatment in small series

Would you like to use a selective plasma treatment for a small series first? At your request, we will treat your components, materials, and products directly at Plasmatreat, working with one of our partners.

Rent Openair-Plasma® test systems

Plasmatreat has a large pool of rental systems worldwide, so you can integrate them directly in your production line without too much effort. Systems with single-jet and multi-jet configurations are available as test systems.

We’re there for you, worldwide: your Plasmatreat experts

No matter what test option you choose, our experienced Plasmatreat employees will support you in optimization and problem solving. In a collaborative development process, we will evaluate all the parameters required for your process with you – either on your test systems and/or in the Plasmatreat laboratory.

Do you have any questions or would you like a personal conversation?

Aziz Karacan

Head of Service

+49 5204 9960 1400